Business Model Innovation Towards Services: Insights From Dubai’s Economic Development
Authors: Ulrich Lichtenthaler
Issue: 2018, Vol. 4
Abstract
This article presents a conceptual framework with recommendations for enhancing the success rates of services innovation, technology planning and new business models. This is a conceptual article, which builds on recent trends in management research and practice. It analyzes the economic development of the emirate of Dubai in the United Arabian Emirates (UAE) as an example of business model innovation and planning with a focus on new services, intelligent transportation systems and logistics, digital transformation, artificial intelligence and drone taxi services. Services innovation has become critical for firms from many manufacturing sectors, such as automotive, machinery, energy and electronics, because many of their products are commoditized. Thus, business model transformation with an emphasis on services is an important means to stay competitive, to grow, and to enhance profitability based on strong absorptive and desorptive capacity. In this respect, the economic development of Dubai provides interesting insights into innovating a manufacturing firm’s business models. This article presents a conceptual framework with five key factors that have been gained from a detailed analysis of the economic development of Dubai, which has successfully transformed its business model throughout the past decades to a leading place of commerce with major plans for intelligent transportation systems in light of the Expo 2020. The article further compares the key drivers of this development with the management literature about services innovation and business model innovation.
Keywords: business strategy, services innovation, business model, absorptive capacity, desorptive capacity, organizational transformation, economic development.
To download the article, please click on the PDF file or read on this page below:
Authors: Ulrich Lichtenthaler
Issue: 2018, Vol. 4
Abstract
This article presents a conceptual framework with recommendations for enhancing the success rates of services innovation, technology planning and new business models. This is a conceptual article, which builds on recent trends in management research and practice. It analyzes the economic development of the emirate of Dubai in the United Arabian Emirates (UAE) as an example of business model innovation and planning with a focus on new services, intelligent transportation systems and logistics, digital transformation, artificial intelligence and drone taxi services. Services innovation has become critical for firms from many manufacturing sectors, such as automotive, machinery, energy and electronics, because many of their products are commoditized. Thus, business model transformation with an emphasis on services is an important means to stay competitive, to grow, and to enhance profitability based on strong absorptive and desorptive capacity. In this respect, the economic development of Dubai provides interesting insights into innovating a manufacturing firm’s business models. This article presents a conceptual framework with five key factors that have been gained from a detailed analysis of the economic development of Dubai, which has successfully transformed its business model throughout the past decades to a leading place of commerce with major plans for intelligent transportation systems in light of the Expo 2020. The article further compares the key drivers of this development with the management literature about services innovation and business model innovation.
Keywords: business strategy, services innovation, business model, absorptive capacity, desorptive capacity, organizational transformation, economic development.
To download the article, please click on the PDF file or read on this page below:
Business Model Innovation Towards Services: Insights From Dubai’s Economic Development by Ulrich Lichtenthaler |